Due to the Royal Mail industrial action causing a huge strain on other couriers, along with rising prices on goods and services we have been left with no choice but to increase prices and rely on more courier companies.
Delivery to the channel islands will remain with Royal Mail until we are able to find a suitable replacement that integrates with our systems.
UK Mainland. We no longer use Royal Mail for deliveries due to several factors inc, but not limited to, reliability, missing / lost parcels and poor customer service.
The bulk of our parcels are sent with Evri as they offer a good service for a fair price. The cost includes tracking and proof of delivery. We understand that the service offered by Evri in parts of the country can be hit and miss with driver shortages and increased work load as many companies are moving away from Royal Mail. For express delivery, your order must be with us before 10:30am as our local collection is between 11am-12pm or it will be dispatched the following day. Monday - Friday Only.
To help in areas affected we have added an option for DPD to be selected. All DPD parcels are Next Day services but your order must be with us before 10:30am as our local collection is between 11am-12pm or it will be dispatched the following day. Monday - Friday Only. DPD services are more expensive and have to be sent in a box, to allow for this we have additional options and costs on orders up to £80.
All orders over £80 with UK Mainland delivery will be dispatched with DPD Next Day FREE. We are using this service for insurance purposes.
Please contact us if you have any queries.
Have a great day and we look forward to working with you.